We are a proud member of the Financial Services Online network!
Connect with us on your favourite social media platform for the latest financial news, views, tips, tricks, resources and information.
The Australian Financial Complaints Authority disclosed in its latest report that over 10,000 scams were reported last year, marking an alarming 81% surge compared with the previous reporting period. While this escalation is troubling, David Locke, chief ombudsman for the authority, noted a decline was observed in the later quarters.
"This decline in reports is heartening, but it's certainly not time for complacency," Locke emphasized. Initiatives by both the federal government and major banks have been cited as contributing factors to the reduction in scam activities.
However, Locke warns that "there is still a long way to go" in effectively addressing and mitigating scams across the board. The authority encountered over 10,000 scam-related cases, resolving 70% within 60 days, showcasing a need for faster and more efficient processes.
The ongoing fight against scams was coupled with a rise in financial distress cases. Complaints spurred by financial hardship increased by 18%, highlighting struggles with home, personal, and credit card loans. Ineffective communication and subpar handling during hardship assistance processes were frequently cited grievances.
Locke conveyed concerns regarding the financial industry’s response to these challenges, stating, "Over the past two years, consumers have faced a record level of premium growth in both car and home insurance." There remains a noticeable scarcity of adaptive measures concerning suitable resources and supportive product frameworks.
This article draws information from a recent AAP-delivered update, outlining critical elements of the Australian financial landscape over the past year. Navigating the complex web of financial fraud demands concerted efforts—from improving customer service to designing products focused on resolving grievances swiftly.
Published:Thursday, 31st Oct 2024
Source: Paige Estritori
| AMP's Transition Showcases Adviser-Centric Rebranding Strategy 03 Dec 2024: Paige Estritori AMP is undergoing a significant transformation, with a forthcoming rebrand of AMP Advice and AMP Financial Planning. Spearheaded by Matt Lawler, now CEO of what is tentatively called NewCo, this transition includes working closely with advisers to ensure their voices are essential in shaping the future of the brand. 'This process is set to be particularly democratic,' said Lawler, highlighting the collaborative approach. - read more |
| Reserve Bank Anticipates Significant Rate Reduction 03 Dec 2024: Paige Estritori The Reserve Bank of New Zealand is poised to decrease the official cash rate by a notable 50 basis points this week. This action comes on the heels of a cumulative 75 basis points reduction across the last two monetary policy discussions. - read more |
| RBA Board Overhaul Raises Questions 02 Dec 2024: Paige Estritori The recent decision to reconfigure the Reserve Bank of Australia's (RBA) leadership structure presents both opportunities and challenges, particularly in the ongoing battle against inflation. Dr. Shane Oliver, Chief Economist at AMP, has voiced concerns that easing inflation control measures could tarnish the bank's credibility. - read more |
| Relief for First-Time Home Buyers: Reforming Borrowing Rules 28 Nov 2024: Paige Estritori First-time home buyers may soon experience a significant reduction in the obstacles they face when applying for mortgages. A recent senate inquiry recommends revising the current stringent 3% serviceability buffer, which is deemed too harsh for prospective homeowners. - read more |
| Smart Strategies for Saving Money on Motorcycle Loan Repayments When it comes to purchasing a motorcycle, many riders opt for financing their purchase through a loan. While it allows you to enjoy the thrill of riding without hefty upfront costs, it's important to manage your monthly loan repayments effectively. By saving money on your motorcycle loan repayments, you can free up funds for other important expenses or accelerate the pay-off process. - read more
|
| Maximizing Your Motorcycle Loan: Budgeting Tips for Australian Riders For motorcycle enthusiasts, owning and maintaining a bike is not just a hobby; it's a way of life. However, the financial aspects of this passion can sometimes be overwhelming. That's where budgeting comes into play. - read more
|
| How to Improve Your Credit Score Before Applying for a Motorcycle Loan A credit score is a numerical representation of an individual's creditworthiness based on their financial history, payment habits, and level of existing debt. It plays a crucial role in determining loan eligibility and interest rates for various financing options, including motorcycle loans. - read more
|
| Effective Budgeting Strategies for Managing Motorcycle Loan Repayments There's nothing quite like the thrill of hitting the open road on your motorcycle. The freedom, the exhilaration, and the sense of adventure are unparalleled. For many Australians, motorcycling isn't just a mode of transport; it's a passion and a lifestyle choice. - read more
|
|
5 Essential Tips for Comparing Motorcycle Loans Without Harming Your Credit Score When you're in the market for a new motorcycle, the thrill of choosing your next ride can be temporarily overshadowed by the financing process. Your credit score is a critical factor in securing a loan with favorable terms, and it's natural to worry about potential impacts while shopping around for the best deal. - read more
|
|
The Pros and Cons of Owning a Sport Motorbike as an Aussie Female Rider When it comes to motorcycles, there are many different types to choose from. One type that has gained popularity among Australian female riders is the sport motorbike. In this article, we will explore what a sport motorbike is, why some female riders prefer them, and weigh the pros and cons of owning one. - read more
|
|
Motorcycle Financing 101: How to Save Smart and Borrow Wisely Imagine the thrill of cruising down Australia's scenic coastlines or thundering through its vast outback with nothing but the open sky above and the roar of the engine beneath. This dream of bike ownership is an alluring prospect for many, promising a sense of freedom that is hard to find elsewhere. - read more
|
|
Tips for Negotiating Favorable Motorcycle Loan Terms in Australia When it comes to purchasing a new motorcycle, securing favorable loan terms is essential for a smooth and affordable financial transaction. Negotiating motorcycle loan terms allows you to have better control over interest rates, loan duration, and repayment conditions, ultimately ensuring that you secure the best possible deal. - read more
|