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A surge in scam reports has highlighted ongoing challenges as Australians continued to lose significant sums to fraudulent schemes.
Despite efforts to combat scams, reports to the national complaints authority reached unprecedented levels in 2023/24.
The Australian Financial Complaints Authority disclosed in its latest report that over 10,000 scams were reported last year, marking an alarming 81% surge compared with the previous reporting period. While this escalation is troubling, David Locke, chief ombudsman for the authority, noted a decline was observed in the later quarters.
"This decline in reports is heartening, but it's certainly not time for complacency," Locke emphasized. Initiatives by both the federal government and major banks have been cited as contributing factors to the reduction in scam activities.
However, Locke warns that "there is still a long way to go" in effectively addressing and mitigating scams across the board. The authority encountered over 10,000 scam-related cases, resolving 70% within 60 days, showcasing a need for faster and more efficient processes.
The ongoing fight against scams was coupled with a rise in financial distress cases. Complaints spurred by financial hardship increased by 18%, highlighting struggles with home, personal, and credit card loans. Ineffective communication and subpar handling during hardship assistance processes were frequently cited grievances.
Locke conveyed concerns regarding the financial industry’s response to these challenges, stating, "Over the past two years, consumers have faced a record level of premium growth in both car and home insurance." There remains a noticeable scarcity of adaptive measures concerning suitable resources and supportive product frameworks.
This article draws information from a recent AAP-delivered update, outlining critical elements of the Australian financial landscape over the past year. Navigating the complex web of financial fraud demands concerted efforts-from improving customer service to designing products focused on resolving grievances swiftly.
Please Note: We do not endorse any specific products or companies. Some content is sourced from third parties, including press releases, and may not be independently verified for accuracy or completeness.
Australia's motorcycle market has demonstrated remarkable stability through 2025 and into the early months of 2026, maintaining steady sales figures despite broader economic pressures affecting consumer spending. According to data from the Federal Chamber of Automotive Industries (FCAI), a total of 92,967 motorcycles, scooters, and off-highway vehicles were sold across Australia during 2025, marking a modest 1.3% decrease compared to 2024. This slight dip underscores the market's resilience in the face of economic challenges. - read more
Honda Australia has emerged as the leading two-wheel motorcycle brand for 2025, achieving a remarkable 10% year-on-year sales increase. According to data released by the Federal Chamber of Automotive Industries (FCAI), Honda recorded 21,901 total sales, capturing 19.6% of the overall market and expanding its market share by 2.7% compared to 2024. This significant growth underscores Honda's strong foothold in the Australian motorcycle industry. - read more
Scooters are experiencing a resurgence in Australia's motorcycle market, leading growth across all categories in 2025. According to the Federal Chamber of Automotive Industries (FCAI), scooter sales rose by 4.6% in the first nine months of 2025 compared to the same period in 2024. This increase brings scooters to represent 5.7% of total motorcycle sales, a growing share driven by urban commuters seeking affordable and efficient transportation options. - read more
The Australian motorcycle market has shown signs of stabilisation in 2025, with a modest decline in new bike sales compared to previous years. According to data released by the Federal Chamber of Automotive Industries (FCAI), 92,967 new motorcycles, scooters, and off-highway vehicles (OHVs) were sold in 2025, representing a 1.34% decrease from the 94,224 units sold in 2024. This decline is less pronounced than the 1. - read more
The importance of motorcycle maintenance cannot be understated, especially when faced with the unique and shifting weather conditions that span our vast continent. From the scorching heat of the Outback to the wet and windy coastline, traversing Australia on two wheels requires your machine to be as adaptable as you are. - read more
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Welcome to the exhilarating world of motorcycle riding. Whether you're a seasoned rider or just getting started, there's something uniquely thrilling about hitting the open road on two wheels. - read more
Motorbikes have become an increasingly popular mode of transportation in Australia, offering freedom, convenience, and adventure to riders. Whether it's commuting through busy streets or exploring scenic routes, motorbikes present an appealing alternative to traditional vehicles. - read more
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Home Equity Loan: A loan in which the borrower uses the equity of their home as collateral.
