We also value your feedback and suggestions — they help us continually improve the Bike Loans Australia experience and ensure our services meet the needs of our users.
For general questions, compliments, or complaints not related to a quote, please use our online contact form so we can direct your enquiry to the appropriate department promptly.
Contact Details
Mailing Address: PO Box 1183 Palm Beach, Queensland, Australia 4221
Office Location: 43 Larch Street Tallebudgera, Queensland, Australia 4228
Complaints Handling
If you have a concern or complaint about any aspect of our service, including the way your personal information has been handled, please contact us in the first instance. We will acknowledge your complaint promptly and aim to resolve it within a reasonable timeframe in accordance with our internal complaints procedure.
If you are not satisfied with our response, you may refer your complaint to the Australian Financial Complaints Authority (AFCA) — an independent external dispute resolution scheme approved by ASIC:
For complaints relating specifically to privacy or the handling of personal information, you may also contact the Office of the Australian Information Commissioner (OAIC):
Any personal information you provide via this website will be handled in accordance with our Privacy Policy. We collect this information to respond to your enquiry, manage your request, and, where applicable, refer you to a licensed professional. You can request access to or correction of your personal information at any time by contacting us in writing.
Licensing and Regulatory Information
This website is operated by Clark Family Pty Ltd (as Trustee for the Clark Family Trust), located at 43 Larch Street, Tallebudgera QLD 4228, A.C.N. 010 281 008.
Clark Family Pty Ltd is an Authorised Credit Representative of Saccasan Pty Ltd (Australian Credit Licence No. 386297) and an Authorised Representative of Unique Group Broker Services (Australian Financial Services Licence No. 509434).
For more information about licensing and regulatory matters, please visit the ASIC website.
Follow us!
We are a proud member of the Financial Services Online network!
Connect with us on your favourite social media platform for the latest financial news, views, resources and information.
Whether you're an experienced rider or just starting your journey in the world of motorcycling, understanding the ins and outs of motorcycle financing is crucial. - read more
When you're in the market for a new motorcycle, the thrill of choosing your next ride can be temporarily overshadowed by the financing process. Your credit score is a critical factor in securing a loan with favorable terms, and it's natural to worry about potential impacts while shopping around for the best deal. - read more
Riding a motorcycle is an exhilarating experience, especially for female motorcycle enthusiasts who enjoy the thrill of speed. However, choosing the right motorcycle for speed is crucial to ensure a safe yet thrilling ride. - read more
When it comes to buying a new motorcycle, financing is often the most suitable solution for most people. There are two main options available: bike loans and personal loans. It's important to understand the key differences between the two to help you make an informed decision. - read more
MotorCycle Holdings Limited, Australia's leading motorcycle retailer, has reported a remarkable 21% increase in revenue for the first half of the 2026 fiscal year. This substantial growth has propelled the company's market share to a record 19.8% in new vehicle sales, underscoring its dominant position in the industry. - read more
The Federal Chamber of Automotive Industries (FCAI) has projected an uptick in motorcycle sales in Australia, attributing this anticipated growth to the ongoing global fuel crisis. As fuel prices continue to escalate, consumers are increasingly considering motorcycles and scooters as more economical alternatives to traditional vehicles. - read more
Australia's motorcycle market has demonstrated remarkable stability through 2025 and into the early months of 2026, maintaining steady sales figures despite broader economic pressures affecting consumer spending. According to data from the Federal Chamber of Automotive Industries (FCAI), a total of 92,967 motorcycles, scooters, and off-highway vehicles were sold across Australia during 2025, marking a modest 1.3% decrease compared to 2024. This slight dip underscores the market's resilience in the face of economic challenges. - read more
Honda Australia has emerged as the leading two-wheel motorcycle brand for 2025, achieving a remarkable 10% year-on-year sales increase. According to data released by the Federal Chamber of Automotive Industries (FCAI), Honda recorded 21,901 total sales, capturing 19.6% of the overall market and expanding its market share by 2.7% compared to 2024. This significant growth underscores Honda's strong foothold in the Australian motorcycle industry. - read more
