We also value your feedback and suggestions — they help us continually improve the Bike Loans Australia experience and ensure our services meet the needs of our users.
For general questions, compliments, or complaints not related to a quote, please use our online contact form so we can direct your enquiry to the appropriate department promptly.
Contact Details
Mailing Address: PO Box 1183 Palm Beach, Queensland, Australia 4221
Office Location: 43 Larch Street Tallebudgera, Queensland, Australia 4228
Complaints Handling
If you have a concern or complaint about any aspect of our service, including the way your personal information has been handled, please contact us in the first instance. We will acknowledge your complaint promptly and aim to resolve it within a reasonable timeframe in accordance with our internal complaints procedure.
If you are not satisfied with our response, you may refer your complaint to the Australian Financial Complaints Authority (AFCA) — an independent external dispute resolution scheme approved by ASIC:
For complaints relating specifically to privacy or the handling of personal information, you may also contact the Office of the Australian Information Commissioner (OAIC):
Any personal information you provide via this website will be handled in accordance with our Privacy Policy. We collect this information to respond to your enquiry, manage your request, and, where applicable, refer you to a licensed professional. You can request access to or correction of your personal information at any time by contacting us in writing.
Licensing and Regulatory Information
This website is operated by Clark Family Pty Ltd (as Trustee for the Clark Family Trust), located at 43 Larch Street, Tallebudgera QLD 4228, A.C.N. 010 281 008.
Clark Family Pty Ltd is an Authorised Credit Representative of Saccasan Pty Ltd (Australian Credit Licence No. 386297) and an Authorised Representative of Unique Group Broker Services (Australian Financial Services Licence No. 509434).
For more information about licensing and regulatory matters, please visit the ASIC website.
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Imagine the thrill of cruising down Australia's scenic coastlines or thundering through its vast outback with nothing but the open sky above and the roar of the engine beneath. This dream of bike ownership is an alluring prospect for many, promising a sense of freedom that is hard to find elsewhere. - read more
Finding the freedom to explore the open roads atop a new motorcycle can be an exhilarating prospect. However, before you rev up those engines, understanding the financial gateway to securing a bike loan in Australia is essential. Preparation with the right documents can streamline your application process, setting you on the path to hassle-free approval. - read more
Thinking about buying a motorbike? Whether you're upgrading your current ride or diving into the world of motorbiking for the first time, securing the right finance is crucial. In Australia, bike loans can open the door to owning your dream motorbike, but the application process holds its share of challenges. - read more
Motorcycle financing is a convenient way for enthusiasts to purchase their dream bikes without having to pay the full cost upfront. However, understanding the potential pitfalls and avoiding them is crucial to ensure a smooth and cost-effective financing experience. - read more
The Australian motorcycle market has experienced a notable 7.4% increase in sales during the first quarter of 2026, according to data from the Federal Chamber of Automotive Industries (FCAI). This growth is primarily driven by a significant surge in the off-road motorcycle segment, which saw a 26.7% rise compared to the same period in 2025. - read more
Sherco Motorcycles Australia has unveiled a compelling low-rate finance offer for its MY26 2-Stroke Factory Enduro range, aiming to make high-performance off-road motorcycles more accessible to enthusiasts. This initiative is particularly timely, aligning with the recent surge in off-road motorcycle sales across Australia. - read more
In an exciting development for motorcycle enthusiasts, the iconic British brand BSA Motorcycles has announced its official return to the Australian market, scheduled for mid-2026. This revival is part of BSA's global expansion strategy, which has already seen successful launches in the UK, Europe, India, Japan, and New Zealand. - read more
Securing financing for a motorcycle in Australia involves understanding various loan types and the application process. Prospective buyers can choose between secured and unsecured loans. Secured loans use the motorcycle as collateral, often resulting in lower interest rates, while unsecured loans do not require collateral but may come with higher rates. - read more
