We also value your feedback and suggestions — they help us continually improve the Bike Loans Australia experience and ensure our services meet the needs of our users.
For general questions, compliments, or complaints not related to a quote, please use our online contact form so we can direct your enquiry to the appropriate department promptly.
Contact Details
Mailing Address: PO Box 1183 Palm Beach, Queensland, Australia 4221
Office Location: 43 Larch Street Tallebudgera, Queensland, Australia 4228
Complaints Handling
If you have a concern or complaint about any aspect of our service, including the way your personal information has been handled, please contact us in the first instance. We will acknowledge your complaint promptly and aim to resolve it within a reasonable timeframe in accordance with our internal complaints procedure.
If you are not satisfied with our response, you may refer your complaint to the Australian Financial Complaints Authority (AFCA) — an independent external dispute resolution scheme approved by ASIC:
For complaints relating specifically to privacy or the handling of personal information, you may also contact the Office of the Australian Information Commissioner (OAIC):
Any personal information you provide via this website will be handled in accordance with our Privacy Policy. We collect this information to respond to your enquiry, manage your request, and, where applicable, refer you to a licensed professional. You can request access to or correction of your personal information at any time by contacting us in writing.
Licensing and Regulatory Information
This website is operated by Clark Family Pty Ltd (as Trustee for the Clark Family Trust), located at 43 Larch Street, Tallebudgera QLD 4228, A.C.N. 010 281 008.
Clark Family Pty Ltd is an Authorised Credit Representative of Saccasan Pty Ltd (Australian Credit Licence No. 386297) and an Authorised Representative of Unique Group Broker Services (Australian Financial Services Licence No. 509434).
For more information about licensing and regulatory matters, please visit the ASIC website.
Follow us!
We are a proud member of the Financial Services Online network!
Connect with us on your favourite social media platform for the latest financial news, views, resources and information.
When it comes to hitting the open road on a new motorcycle in Australia, securing the right loan can significantly impact your financial journey. Motorcycle loans are an essential tool that can help you purchase your dream machine. However, understanding how to navigate these loans can make a world of difference in both your purchase process and your long-term financial health. - read more
Finding the freedom to explore the open roads atop a new motorcycle can be an exhilarating prospect. However, before you rev up those engines, understanding the financial gateway to securing a bike loan in Australia is essential. Preparation with the right documents can streamline your application process, setting you on the path to hassle-free approval. - read more
In recent years, there has been a significant increase in the number of female motorcycle riders in Australia. According to the Australian Bureau of Statistics, the number of female motorcycle riders has increased by 20% in the last 5 years. This trend is not unique to Australia, as other countries are also seeing an increase in female ridership. - read more
For motorcycle enthusiasts, owning and maintaining a bike is not just a hobby; it's a way of life. However, the financial aspects of this passion can sometimes be overwhelming. That's where budgeting comes into play. - read more
The Australian motorcycle market has experienced a notable 7.4% increase in sales during the first quarter of 2026, according to data from the Federal Chamber of Automotive Industries (FCAI). This growth is primarily driven by a significant surge in the off-road motorcycle segment, which saw a 26.7% rise compared to the same period in 2025. Scooter sales also contributed positively, with a 7.8% increase. - read more
CFMOTO Australia has unveiled its latest flagship adventure motorcycle, the MY26 1000MT-X, set to arrive in dealerships nationwide in late May 2026. Priced competitively at $18,990 ride away, the 1000MT-X aims to offer a high-performance, feature-rich option for adventure touring enthusiasts. - read more
Geely Australia has unveiled an enticing end-of-financial-year finance offer, providing a 0.88% per annum comparison rate on its EX5 Extended Range electric SUV and Starray EM-i models. This limited-time promotion runs from May 1 to June 30, 2026, aiming to make these vehicles more accessible to Australian consumers. - read more
In a landmark decision, the Federal Court has imposed a total of $7 million in fines on Cigno Australia and BSF Solutions for operating an illegal payday lending scheme. Each company has been fined $3 million, with their respective directors, Mark Swanepoel and Brenton Harrison, receiving individual fines of $500,000. - read more
