We also value your feedback and suggestions — they help us continually improve the Bike Loans Australia experience and ensure our services meet the needs of our users.
For general questions, compliments, or complaints not related to a quote, please use our online contact form so we can direct your enquiry to the appropriate department promptly.
Contact Details
Mailing Address: PO Box 1183 Palm Beach, Queensland, Australia 4221
Office Location: 43 Larch Street Tallebudgera, Queensland, Australia 4228
Complaints Handling
If you have a concern or complaint about any aspect of our service, including the way your personal information has been handled, please contact us in the first instance. We will acknowledge your complaint promptly and aim to resolve it within a reasonable timeframe in accordance with our internal complaints procedure.
If you are not satisfied with our response, you may refer your complaint to the Australian Financial Complaints Authority (AFCA) — an independent external dispute resolution scheme approved by ASIC:
For complaints relating specifically to privacy or the handling of personal information, you may also contact the Office of the Australian Information Commissioner (OAIC):
Any personal information you provide via this website will be handled in accordance with our Privacy Policy. We collect this information to respond to your enquiry, manage your request, and, where applicable, refer you to a licensed professional. You can request access to or correction of your personal information at any time by contacting us in writing.
Licensing and Regulatory Information
This website is operated by Clark Family Pty Ltd (as Trustee for the Clark Family Trust), located at 43 Larch Street, Tallebudgera QLD 4228, A.C.N. 010 281 008.
Clark Family Pty Ltd is an Authorised Credit Representative of Saccasan Pty Ltd (Australian Credit Licence No. 386297) and an Authorised Representative of Unique Group Broker Services (Australian Financial Services Licence No. 509434).
For more information about licensing and regulatory matters, please visit the ASIC website.
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Regular maintenance is crucial for ensuring the longevity and safety of your motorbike. Neglecting maintenance can result in a host of problems that can put your safety at risk and lead to costly repairs down the line. By performing routine maintenance, you can prevent problems before they arise and keep your motorbike running smoothly. - read more
Thinking about buying a motorbike? Whether you're upgrading your current ride or diving into the world of motorbiking for the first time, securing the right finance is crucial. In Australia, bike loans can open the door to owning your dream motorbike, but the application process holds its share of challenges. - read more
Welcome to the exhilarating world of motorcycle riding. Whether you're a seasoned rider or just getting started, there's something uniquely thrilling about hitting the open road on two wheels. - read more
Getting ready to purchase a motorcycle is an exciting experience, but if you're planning to finance this dream with a loan, it's essential to understand the process. Securing a motorcycle loan can seem daunting, yet being well-prepared can significantly influence your success. - read more
Securing financing for a motorcycle in Australia involves understanding various loan types and the application process. Prospective buyers can choose between secured and unsecured loans. Secured loans use the motorcycle as collateral, often resulting in lower interest rates, while unsecured loans do not require collateral but may come with higher rates. - read more
Australian fintech lender Wisr has broadened its vehicle finance portfolio by introducing secured motorbike loans, now available through its broker network. This strategic expansion allows customers to use their motorcycles as collateral, potentially accessing more favorable loan terms compared to unsecured options. The new product is accessible via the Wisr Partner Portal and directly to consumers, reflecting the company's commitment to providing flexible financing solutions tailored to individual needs. - read more
The Federal Chamber of Automotive Industries (FCAI) has projected a potential increase in motorcycle sales across Australia, attributing this trend to the ongoing global fuel crisis. In the first quarter of 2026, the Australian motorcycle market experienced a 7.4% growth, with 20,624 new units sold between January and March. This uptick is particularly notable in the off-road segment, which saw a 26.7% year-on-year increase, totaling 8,737 units. Scooter sales also rose by 7.8%, reaching 1,431 units. - read more
MotorCycle Holdings Limited, Australia's leading motorcycle retailer, has reported a remarkable 21% increase in revenue for the first half of the 2026 fiscal year. This substantial growth has propelled the company's market share to a record 19.8% in new vehicle sales, underscoring its dominant position in the industry. - read more
