We also value your feedback and suggestions — they help us continually improve the Bike Loans Australia experience and ensure our services meet the needs of our users.
For general questions, compliments, or complaints not related to a quote, please use our online contact form so we can direct your enquiry to the appropriate department promptly.
Contact Details
Mailing Address: PO Box 1183 Palm Beach, Queensland, Australia 4221
Office Location: 43 Larch Street Tallebudgera, Queensland, Australia 4228
Complaints Handling
If you have a concern or complaint about any aspect of our service, including the way your personal information has been handled, please contact us in the first instance. We will acknowledge your complaint promptly and aim to resolve it within a reasonable timeframe in accordance with our internal complaints procedure.
If you are not satisfied with our response, you may refer your complaint to the Australian Financial Complaints Authority (AFCA) — an independent external dispute resolution scheme approved by ASIC:
For complaints relating specifically to privacy or the handling of personal information, you may also contact the Office of the Australian Information Commissioner (OAIC):
Any personal information you provide via this website will be handled in accordance with our Privacy Policy. We collect this information to respond to your enquiry, manage your request, and, where applicable, refer you to a licensed professional. You can request access to or correction of your personal information at any time by contacting us in writing.
Licensing and Regulatory Information
This website is operated by Clark Family Pty Ltd (as Trustee for the Clark Family Trust), located at 43 Larch Street, Tallebudgera QLD 4228, A.C.N. 010 281 008.
Clark Family Pty Ltd is an Authorised Credit Representative of Saccasan Pty Ltd (Australian Credit Licence No. 386297) and an Authorised Representative of Unique Group Broker Services (Australian Financial Services Licence No. 509434).
For more information about licensing and regulatory matters, please visit the ASIC website.
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The thrill of the open road, the rush of wind past your helmet, and the sense of uninhibited freedom—all of these are sensations associated with owning your very own motorcycle. The desire to experience this liberty is what drives many to consider the purchase of their first bike. However, the journey to becoming a motorcyclist involves more than just selecting a machine that looks and feels good; it requires a thoughtful approach to the budget and cost of ownership. - read more
Motorcycles are increasingly becoming a popular choice for young adults in Australia. The thrill of the open road, combined with the freedom a motorcycle offers, makes it an appealing option. However, before revving up the engine, it's crucial to understand the financial aspects, particularly when considering taking out a loan to purchase your dream bike. - read more
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When it comes to purchasing a motorcycle, many riders opt for financing their purchase through a loan. While it allows you to enjoy the thrill of riding without hefty upfront costs, it's important to manage your monthly loan repayments effectively. By saving money on your motorcycle loan repayments, you can free up funds for other important expenses or accelerate the pay-off process. - read more
In 2024, Ducati demonstrated remarkable financial resilience by recording revenues exceeding €1 billion for the third consecutive year, achieving a total of €1.003 billion. This performance underscores the company's robust position in the global motorcycle market, despite facing a competitive and challenging economic environment. - read more
KTM AG, a subsidiary of PIERER Mobility AG, has successfully secured an additional €50 million in funding to facilitate the resumption of its production activities. This development follows the approval of a restructuring plan by the company's creditors, marking a significant milestone in KTM's journey towards financial stability. - read more
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Foreclosure: The legal process by which a lender takes control of a property, evicts the homeowner, and sells the home after the homeowner fails to make mortgage payments.
