We also value your feedback and suggestions — they help us continually improve the Bike Loans Australia experience and ensure our services meet the needs of our users.
For general questions, compliments, or complaints not related to a quote, please use our online contact form so we can direct your enquiry to the appropriate department promptly.
Contact Details
Mailing Address: PO Box 1183 Palm Beach, Queensland, Australia 4221
Office Location: 43 Larch Street Tallebudgera, Queensland, Australia 4228
Complaints Handling
If you have a concern or complaint about any aspect of our service, including the way your personal information has been handled, please contact us in the first instance. We will acknowledge your complaint promptly and aim to resolve it within a reasonable timeframe in accordance with our internal complaints procedure.
If you are not satisfied with our response, you may refer your complaint to the Australian Financial Complaints Authority (AFCA) — an independent external dispute resolution scheme approved by ASIC:
For complaints relating specifically to privacy or the handling of personal information, you may also contact the Office of the Australian Information Commissioner (OAIC):
Any personal information you provide via this website will be handled in accordance with our Privacy Policy. We collect this information to respond to your enquiry, manage your request, and, where applicable, refer you to a licensed professional. You can request access to or correction of your personal information at any time by contacting us in writing.
Licensing and Regulatory Information
This website is operated by Clark Family Pty Ltd (as Trustee for the Clark Family Trust), located at 43 Larch Street, Tallebudgera QLD 4228, A.C.N. 010 281 008.
Clark Family Pty Ltd is an Authorised Credit Representative of Saccasan Pty Ltd (Australian Credit Licence No. 386297) and an Authorised Representative of Unique Group Broker Services (Australian Financial Services Licence No. 509434).
For more information about licensing and regulatory matters, please visit the ASIC website.
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Are you thinking about hitting the open road on a brand-new motorcycle? Before you rev up and ride off, it’s crucial to understand the financial aspects of securing a motorcycle loan. While the idea of cruising on two wheels is exciting, navigating the loan process can be a bit tricky if you’re not prepared. - read more
A credit score is a numerical representation of an individual's creditworthiness based on their financial history, payment habits, and level of existing debt. It plays a crucial role in determining loan eligibility and interest rates for various financing options, including motorcycle loans. - read more
For many, experiencing the allure of the open road on two wheels isn't just about the destination; it's about the journey itself. Motorcycling represents freedom, a sense of adventure, and an expression of personal style. However, as with any significant purchase, it's crucial to approach the financing of your dream bike with as much enthusiasm as you do when selecting the make and model. - read more
When it comes to purchasing a new motorcycle, securing favorable loan terms is essential for a smooth and affordable financial transaction. Negotiating motorcycle loan terms allows you to have better control over interest rates, loan duration, and repayment conditions, ultimately ensuring that you secure the best possible deal. - read more
The Australian Securities and Investments Commission (ASIC) has recently conducted a comprehensive review of the motor vehicle finance sector, uncovering significant issues that have raised concerns about consumer protection and industry practices. - read more
In a significant development for the motorcycle industry, KTM AG has successfully secured €600 million in funding, enabling the company to fulfill its restructuring plan and stabilize its financial position. - read more
MotorCycle Holdings Limited, a prominent player in the Australian motorcycle retail and wholesale sector, has announced a record-breaking sales revenue of $650 million for the fiscal year 2025. This figure represents an 11.6% increase compared to the previous year, underscoring the company's robust growth trajectory in a competitive market. - read more
MotorCycle Holdings Limited (MCH), a prominent player in the Australian motorcycle retail and wholesale sector, has announced a record-breaking sales revenue of $650 million for the fiscal year 2025. This figure represents an 11.6% increase compared to the previous year, underscoring the company's robust growth trajectory in a competitive market. - read more
Debt Consolidation: Debt consolidation usually involves negotiating a new loan to pay other existing loans in order to get more favourable interest rates and terms.
